Refund & Cancellation Policy

1. Scope

This policy explains how cancellations and refund requests are handled for Let's Watch plans. Because plans are configured and delivered as a service, some purchases may be non-refundable once setup has begun.

2. Cancelling your plan

You may cancel your plan at any time by contacting us. Your service continues until the end of the term you have already paid for, unless required otherwise by law.

3. Refunds

Refund eligibility depends on the type of plan and how much of the service has been delivered. Where a refund is offered, it is issued to your original payment method.

4. Non-refundable items

Setup work already performed, and any period of service already used, may be non-refundable to the extent permitted by law.

5. How to request a cancellation or refund

Send a request through our support form with your name, the email or phone on your account, and your reason. We'll respond to confirm next steps.

6. Contact

Questions about cancellations or refunds? Contact us through the support form.